Most "chatbot projects" are actually a decision tree wearing a chat bubble. We build the other kind — chatbots backed by real LLMs that understand context, pull from your data, and hand off to a human when they should. Support, sales, and internal tools included.
No brittle keyword-matching flows — our chatbots use language models to actually understand what a user is asking.
Answers pull from your docs, product catalog, or knowledge base, so the bot doesn't guess or hallucinate.
Clear escalation paths to a human agent when the conversation needs judgment the bot shouldn't make.
A scoped chatbot project with a defined deliverable — not an open-ended retainer.
Mapping the flows, tone, and edge cases before a line of code gets written.
Connecting the chatbot to a language model with prompts tuned to your use case.
Syncing conversations and leads with the tools your team already uses.
Handling off-topic questions, abuse, and failure modes gracefully.
Tracking what users ask so the bot improves after launch, not just at it.
We build custom — connecting an LLM to your data and systems directly. Off-the-shelf platforms are fast to start but hit a ceiling fast when you need real integration or nuanced answers.
It depends on scope: what the bot needs to know, what systems it connects to, and how much conversation design is involved. We scope a fixed deliverable rather than quoting an open-ended hourly rate.
Yes. We commonly wire chatbots into CRM and helpdesk tools so conversations, leads, and tickets sync automatically instead of living in a separate silo.
A focused support or sales chatbot typically takes a few weeks from conversation design to launch, depending on how many systems it needs to integrate with.
Tell us what your chatbot needs to handle — we'll scope the build and a fixed estimate.