Smerdoff
Smerdoff / AI Development

AI Answering Service for Your Business Phone

Missed calls are missed revenue. We build an AI answering service that picks up every call, handles the questions it can answer confidently, and routes everything else to your team — with a full transcript and call log, not a generic voicemail greeting.

Natural Voice ConversationCall LoggingLead CaptureHuman Handoff
Live call transcript alongside a call log showing status for each recent inbound call
65%
of support queries are now resolved without a human — up from 52% in 2023
LiveChatAI
21×
more likely a lead qualifies when contacted within 5 minutes — AI replies instantly
MIT / InsideSales

Why a custom answering service beats voicemail or a call center

Voicemail loses leads. A generic call center script doesn't know your business. A custom build knows both.

Answers instead of routing to voicemail

Callers get a real conversation, not a beep — most hang up on voicemail and call a competitor instead.

Trained on your services and pricing

Answers from your actual business information, not a generic receptionist script.

Captures every lead

Logs caller details and intent even for calls after hours or during your busiest times.

Hands off real emergencies

Routes urgent or complex calls to a live person immediately instead of trapping them in an AI loop.

No per-minute call center fees

One build instead of paying a staffed call center by the minute for calls it can't really personalize.

Full transcripts, not just a message

Every call is logged and transcribed so your team knows exactly what was discussed.

What goes into an AI answering service

Built to sound natural and know your business, not just play a script.

Natural voice conversation

Handles real back-and-forth instead of a rigid phone-tree menu.

Knowledge base grounding

Answers pull from your services, hours, and pricing so responses are accurate.

Call logging and transcripts

Every call is recorded, transcribed, and searchable afterward.

Lead and intent capture

Collects caller name, reason for calling, and contact info automatically.

Live transfer

Escalates to a person for urgent or complex calls instead of stalling the caller.

After-hours coverage

Answers calls your team can't take, so nothing goes to voicemail.

FAQ

We're upfront about it where required and where it builds trust, but the conversation itself is natural — it responds to what's actually said, not a rigid menu of options.

It transfers to a live person or takes a detailed message for callback, based on rules you set for what counts as urgent.

A traditional service uses generic scripts and staff who don't know your business in depth. This is trained specifically on your services, pricing, and policies, and it never puts a caller on hold for another line.

A first version covering your core call types typically launches in 3-5 weeks, including testing against real call scenarios.

Related

Get a free estimate for your AI answering service

Tell us how many calls you're missing today — we'll scope an answering service that captures them.