Generic ecommerce chatbots answer FAQs and hand off anything harder. We build a shopping assistant that actually knows your catalog — recommending products by fit, use case, or budget, and answering order questions without a support ticket.
Not every store needs a chatbot. These are the returns that actually show up.
The assistant is built on your actual product data — not a generic model guessing at what you sell.
Answering sizing and compatibility questions before purchase cuts down on returns caused by guesswork.
Answers the last-minute question — shipping time, return policy, stock — that's often the actual reason someone leaves.
Customers get shipping and order updates in chat instead of emailing support and waiting.
Suggests complementary products based on what's in the cart, not a generic 'customers also bought' block.
Built and priced for your store's actual volume, not a tiered SaaS plan that penalizes growth.
Focused on what moves a browser toward a purchase.
Suggests items based on stated needs, budget, or past purchases, pulled from your live catalog.
Answers fit and compatibility questions using your actual product specs instead of generic advice.
Looks up real order and shipping status from your store platform and answers directly in chat.
Walks customers through your actual return policy and starts the process without a support ticket.
Engages visitors who hesitate at checkout with the specific answer that's holding them back.
Connects to Shopify, WooCommerce, or your custom storefront rather than requiring a platform migration.
Mainstream live-chat platforms are strong general-purpose tools, and one of them is a fine choice if you just need live chat with basic bot replies. Where they fall short is deep product-catalog awareness — recommending by real fit and stock rather than keyword matching. We build that logic specifically around your catalog and store platform.
Yes, and that's the point — it pulls real product data, pricing, and stock status so recommendations are accurate, not generic.
Yes. It connects to your store platform's order data to answer status and tracking questions directly, without a customer waiting on email support.
A shopping assistant connected to your catalog and order system usually launches in 6-8 weeks, depending on catalog size and platform.
Tell us about your catalog size and store platform, and we'll scope an assistant that fits your storefront.