Smerdoff
Smerdoff / AI for Law Firms

Custom AI Receptionist for Law Firms

A missed call from a potential client often means they call the next firm on the list. An AI receptionist answers every call, asks the right intake questions for the case type, and logs a qualified summary for your intake team — even after hours.

Never Miss a CallCase Qualification24/7 IntakeCall Logging
AI receptionist call log for a law firm showing qualified potential clients and case types
65%
of support queries are now resolved without a human — up from 52% in 2023
LiveChatAI
21×
more likely a lead qualifies when contacted within 5 minutes — AI replies instantly
MIT / InsideSales

Why every missed call is a potential client lost

Prospective clients calling a law firm rarely leave a voicemail — they just call the next name on their list.

Answers every call, no exceptions

No more missed calls during depositions, court, or after hours.

Qualifies by practice area

Asks case-specific questions so intake staff see relevant details immediately, not a blank voicemail.

Filters out non-viable inquiries

Screens against basic conflict and case-fit criteria before it reaches an attorney's desk.

Captures leads nights and weekends

Accidents, arrests, and urgent legal needs don't wait for business hours.

Reduces front-desk workload

Routine call answering no longer eats into staff time needed for active cases.

Logs directly into your intake system

Call summaries and caller details sync into your practice management software.

What goes into a law firm AI receptionist

Built around your practice areas and your intake workflow.

Call answering

Picks up every call with a professional greeting tailored to your firm.

Practice-area intake scripts

Asks the right qualifying questions depending on the type of case.

Conflict screening

Flags basic conflict-of-interest details for review before scheduling a consult.

Call log and summaries

Every call is transcribed and summarized for intake staff to review.

Practice management integration

Syncs call data into your existing practice management system.

Consult scheduling

Books an initial consultation directly for qualified callers.

FAQ

It captures the caller's basic details and the opposing party if mentioned, flagging it for your staff to run a full conflict check — it doesn't replace that step, but it makes sure the information is captured on the first call.

Yes, we disclose that upfront — most callers care more about getting a fast, accurate response than about who or what answers.

Live answering services use human agents following general scripts, which works but costs per minute and doesn't integrate deeply with your specific intake criteria. A custom AI build follows your firm's exact qualification logic and connects directly to your practice management software.

Urgent case types can be flagged for immediate escalation — a text or call alert to on-call staff — rather than sitting in a queue for next-business-day follow-up.

Related

Get a free estimate for your law firm AI receptionist

Tell us about your practice areas and intake process — we'll scope an AI receptionist that qualifies callers and logs every case lead.