Smerdoff
Smerdoff / Legal CRM

Custom CRM for Law Firms

Mainstream all-in-one legal platforms were built for every firm, which means they fit no firm exactly. We build a CRM around your intake process, your practice areas, and the deadlines that actually put a case at risk — from the first call to the signed retainer to the courtroom date.

Client IntakeCase TrackingCourt CalendarDeadlines
Custom CRM dashboard for a law firm showing client intake pipeline and case deadline tracker
$8.71
returned on average for every $1 spent on a CRM
Nucleus Research / Nutshell
+29%
average sales lift for companies using a CRM — with +34% sales productivity
CRM industry data

Why firms outgrow subscription legal software

Generic legal CRMs cover generic firms. A custom build removes the workarounds your paralegals have learned to tolerate.

No lead falls through intake

Every inquiry becomes a tracked record — New Lead, Consult Scheduled, Retainer Sent, Signed — instead of a note in someone's inbox.

Deadlines that can't be missed quietly

Statutes of limitations, filing dates, and discovery deadlines surface automatically instead of depending on one paralegal's memory.

A calendar built for court, not meetings

Court dates, filing windows, and client appointments live in one place, cross-referenced against case load per attorney.

Intake matches your practice areas

A personal injury intake form isn't a family law intake form — we build the fields and routing your practice actually needs.

Own your client data outright

No per-user licensing that penalizes hiring, and no vendor deciding which features are worth building next.

Reporting partners actually read

Case value by practice area, intake-to-signed conversion, and attorney caseload — pulled from real data, not a manual spreadsheet.

What goes into a law firm CRM

We build the modules your firm needs — not a bloated suite of billing and document tools you'll never open.

Intake pipeline

Stage-based tracking from New Lead through Consult, Retainer, and Signed, with automated follow-up reminders.

Active case tracker

A live table of every open matter with responsible attorney, next deadline, and current status.

Court calendar

Filing deadlines and court dates synced across attorneys and staff, with conflict checks before double-booking.

Client portal

Secure document sharing and status updates so clients stop calling for basic updates.

Conflict checking

Automatic cross-reference against existing clients and matters before a new case is accepted.

Referral and origination tracking

See which referral sources and attorneys actually generate signed cases.

FAQ

Yes. We build separate intake forms and pipelines per practice area — personal injury, family law, estate planning — that route to the right attorney automatically instead of forcing every case through one generic form.

Deadlines are calculated and attached to the case record the moment it's opened, with escalating reminders to both the assigned attorney and a supervising partner so nothing depends on one person remembering.

Not necessarily — we typically integrate with your existing billing and trust accounting system rather than rebuild compliance-sensitive financial tooling from scratch, unless you specifically want that consolidated too.

Mainstream all-in-one legal platforms are solid if your firm's workflow matches their defaults. Once you need practice-area-specific intake logic, unusual conflict-check rules, or reporting your managing partner actually asked for, a custom CRM removes the per-user fees and the ceiling on what you can change.

Related

Get a free estimate for your law firm CRM

Tell us how intake and case deadlines work at your firm today — we'll scope a system built around your practice, not a template you have to adapt to.