Mainstream salon booking platforms were built for a single independent salon, and it shows the moment you're running multiple locations. We build a CRM around your actual chain — shared client history across locations, stylist-level calendars, and a rebooking queue that runs itself.
Single-location booking tools charge per chair and cap what you can do across multiple sites. A custom CRM is built for the chain, not the chair.
A client who books at your downtown location and your uptown location shows up as one person with one history, not two disconnected profiles.
Stylist-by-stylist calendar view with service duration, buffer time, and product prep built in — not a generic slot grid that ignores how long a color actually takes.
An automated reminder queue flags clients due for their next appointment based on their actual service cycle, so rebooking happens without someone tracking it by hand.
Add stylists and locations without a subscription bill that charges you for growing.
Revenue per stylist, rebooking rate, and retail attachment rate rolled up across locations, not siloed per site.
Prepaid packages and loyalty points redeemable at any location, not locked to the site where a client purchased them.
We build the modules your chain needs to run booking and retention together — not a single-location tool stretched across locations.
Per-stylist calendar with service-specific duration, buffer time, and double-booking prevention.
Automated queue that flags clients due for rebooking based on their service history and typical cycle.
Unified client profile with service history, preferences, and notes visible at any location in the chain.
Prepaid packages, gift cards, and loyalty points that work across every location.
Client-facing booking by stylist, service, and location, synced directly to the internal calendar.
Revenue, rebooking rate, and retail sales by stylist and by location, rolled up for ownership.
Yes. A client's profile and history follow them to any location, so a stylist at a second site can see prior services and preferences instead of starting from a blank record.
Each service type carries a typical rebooking cycle — six weeks for color, four for a haircut, whatever your data shows — and the queue surfaces clients approaching that window so front desk staff can reach out before they book somewhere else.
Mainstream salon booking platforms charge per location or per chair monthly, and cross-location features are often limited or require a higher tier. A custom build costs more upfront but has no recurring per-chair fee and treats the chain as one system from the start.
For chains where cross-location client history, chain-wide reporting, or a rebooking process tailored to your service mix matters more than a large app marketplace, a custom build removes the multi-location workarounds those platforms weren't designed for.
Tell us how your locations handle booking and rebooking today — we'll scope a system that ties them together.