Off-the-shelf field service platforms charge per technician and force your workflow into their categories. We build field service management software around your actual crews, service types, and dispatch rules — with a dispatch board and live map that match how your dispatchers really work.
Off-the-shelf field service platforms cover the common cases. Your dispatch rules, pricing, and reporting rarely stop there.
Skill-based assignment, territory rules, and priority overrides modeled the way your dispatchers actually decide — not a fixed workflow.
Add crews and vehicles without paying more per seat every time you grow.
Scheduling, live tracking, invoicing, and inventory live in one place instead of a platform plus five paid extensions.
A live map of every technician and job status your dispatchers can act on immediately, not a delayed sync.
On-time completion, first-time fix rate, and technician utilization tracked the way your business measures them.
New service lines, regions, or crew structures without waiting on a vendor's release calendar.
We build the modules that match how your field operation runs.
Drag-and-drop job assignment across technicians and time slots, with skill and territory matching.
Real-time GPS tracking of crews and job status, visible to dispatchers and customer support.
Recurring jobs, emergency slots, and route-aware scheduling that accounts for drive time.
Job details, checklists, photos, and signatures captured on-site, synced instantly.
Quotes, invoices, and on-site payment collection tied directly to completed jobs.
On-time completion, first-time fix rate, and utilization reporting built around your metrics.
Mainstream field service platforms are strong general-purpose tools, but you adapt your workflow to their structure and pay per technician as you scale. A custom system fits your dispatch rules and pricing exactly, and adding crews doesn't increase your software bill.
Yes. We model each service line's own job types, checklists, and pricing rules within a single dispatch and reporting system.
Yes. The mobile app caches job data and syncs automatically once a connection is available, so field work isn't blocked by dead zones.
A focused MVP — dispatch board, live map, and mobile technician app — usually takes 8-10 weeks depending on integrations with billing and inventory systems.
Tell us about your crews, service types, and dispatch rules — we'll scope a system built around your actual operation.