A burst pipe can't wait behind a routine maintenance call. Generic field service platforms treat every job the same priority. We build field service software specifically for plumbing companies, with a dispatch board that puts emergency calls first and routes the nearest available technician automatically.
Off-the-shelf field service platforms handle scheduling well, but emergency prioritization is often an afterthought.
Dispatch board ranks jobs by urgency automatically, so a flooding basement doesn't sit behind a scheduled inspection.
Emergency dispatch matched to the closest available, qualified technician instead of manual guesswork.
Add plumbers and vans without paying more per seat as your team grows.
Before/after photos, parts used, and water damage notes attached to every job record for disputes and insurance.
Live technician map lets dispatchers see who's closest and free right now, not who's next on a list.
Dispatch, invoicing, and inventory of parts and fixtures live in one place instead of separate tools.
We build the modules that match plumbing contractor workflows.
Emergency, same-day, and scheduled jobs ranked and assigned automatically by urgency and technician proximity.
Real-time location of every van and technician, so dispatchers route the closest available crew.
Before/after photos, parts used, and diagnosis notes captured on-site and synced instantly.
Van stock levels tied to job assignments, with reorder alerts before a truck runs empty.
On-site quotes and invoices tied to labor, parts, and emergency call surcharges.
Automated arrival windows and technician tracking links for customers waiting on an emergency call.
Off-the-shelf field service platforms are capable general trades tools, but emergency prioritization and van-level parts tracking usually require workarounds. A custom build makes urgency-based dispatch and inventory core to the system, not a bolt-on.
Yes. We build proximity-based routing that factors in technician availability, skill match, and current job status.
Yes. The mobile app caches photos, notes, and parts data locally and syncs once a connection is available.
A focused MVP — priority dispatch, live map, and mobile documentation — usually takes 8-10 weeks depending on integrations with billing and inventory.
Tell us about your crews, service area, and emergency call volume — we'll scope a system built for plumbing dispatch.