Smerdoff
Smerdoff / Construction CRM

Custom CRM for General Contractors

Off-the-shelf construction software forces your bid process, budgets, and milestones into someone else's project template. We build a CRM around how your jobs actually run — from the first bid to the final walkthrough, with real numbers on budget versus actual at every stage.

Bid PipelineBudget vs ActualMilestonesSubcontractors
Custom CRM dashboard for a general contractor showing project budget vs actual table, bid pipeline, and milestone timeline
$8.71
returned on average for every $1 spent on a CRM
Nucleus Research / Nutshell
+29%
average sales lift for companies using a CRM — with +34% sales productivity
CRM industry data

Why general contractors outgrow generic project management tools

Generic construction software covers scheduling and documents but treats every contractor's bid and budget process the same. A custom CRM removes the spreadsheets your PMs maintain on the side.

Budget vs actual you can see in real time

Every project shows committed cost, actual cost, and remaining budget by line item — not a monthly reconciliation surprise.

A bid pipeline that doesn't live in email

Every opportunity — from lead to estimate to submitted bid to won or lost — tracked in one place instead of scattered across inboxes and spreadsheets.

Milestones that trigger real actions

Draw schedules, inspection dates, and subcontractor start dates tied to milestones, with automatic alerts before something slips.

Subcontractor coordination without the phone tag

Sub schedules, insurance certs, and payment status tracked per project, visible to the PM without a call to the office.

Change orders that don't get lost

Every change order tracked against the original budget and contract, with approval status visible to the client and the office.

Reports your ownership actually needs

Margin by project type, on-time milestone rate, and bid win rate — the numbers that tell you which jobs to chase.

What goes into a general contractor CRM

We build the modules your business needs — not a bloated suite built for enterprise construction firms.

Budget vs actual tracking

Line-item budgets tracked against committed and actual costs, updated as invoices and change orders come in.

Bid pipeline

Every opportunity tracked from lead to estimate to submitted bid, with win/loss tracking by project type.

Project milestones

Draw schedules, inspections, and sub start dates tied to milestones with automatic alerts before deadlines slip.

Subcontractor management

Sub schedules, insurance certificates, and payment status tracked per project.

Change order tracking

Every change order logged against the original contract and budget, with client approval status.

Client & document portal

Shared project status, photos, and documents so clients aren't calling the office for updates.

FAQ

Yes. Each project has its own line-item budget tracked against committed and actual costs, and you can roll up margin and variance across every active job to see which ones are on track before the final invoice tells you the hard way.

Every opportunity moves through stages — lead, estimate, submitted, won or lost — with the estimate and any notes attached, so your team can see win rate by project type and follow up on stalled bids instead of losing them in an inbox.

Change orders are logged against the original contract and budget line items, with approval status tracked, so the client-facing total and the internal budget never drift apart silently.

Off-the-shelf construction management platforms are strong if your bid process, budgeting, and reporting fit their structure. If you need a specific budget rollup, an unusual bid workflow, or reporting they don't support, a custom build removes those limits — at a higher upfront cost but no per-project or per-user fees as you scale.

Related

Get a free estimate for your construction CRM

Tell us how your bids, budgets, and milestones run today — we'll scope a system that fits your jobs, not one you have to adapt to.